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After the equipment is accepted, the quality guarantee period of the whole machine is Two year. The system has included one year of service and parts warranty period. If there are quality problems with the system components during the warranty period, our service engineers will provide telephone or On-Site service at any time. During the warranty period of the equipment, our company is responsible for free replacement of parts and services due to any damage or damage caused by the quality of the equipment itself, but conventional consumables (such as optical lenses, ceramic rings, cutting nozzles, etc.) and accidents that are the responsibility of users for illegal operations Except. Our company provides lifetime maintenance services for the products it provides, and provides daily consultation and guidance related to the equipment at any time. Outside the warranty period, our company still provides customers with extensive and preferential technical support and spare parts supply. After-sales service response time: effective time 2 hours after receiving feedback. Telephone communication cannot solve the problem. On-site maintenance within 500 kilometers within 24 hours, and within 36 hours within 1000 kilometers or more. After the warranty period expires, maintenance will be provided for life. Service.

Our USP

Design & Engineering

Our engineering department continuously works towards applying latest trends and technologies in engineering into our process. We work with 3D CAD modelling and FEA analysis software to generate machine designs with maximum rigidity and generous strength. Careful selection of materials is done keeping in mind the application of the component in the press.

Fabrication

Tested material is cut on European make CNC Plasma cutting machines. Edge preparations are made on the cut materials before welding to ensure maximum bond between the joining surfaces resulting in superior welding. After welding the structure goes through DP tests, Stress Relieving and Sandblasting before machining.

Hydraulics & Electricals

All the bought out parts for hydraulic power pack and the electrical panel are from reowned international manufacturers. Most commonly, for hydraulics we procure valves and pumps from Rexroth, Vickers and Yuken. PLC systems are sourced from Siemens, Mistubishi or Allen Bradly.

Assembly

Our company is equipped with 4 overhead cranes that can handle parts weighing up to 60 Tons. We have a team of expert engineers and technicians to supervise all stages of assembly as per drawings from the design department.

Trials & Testing

We also follow DIN & ISO Standard and JIS Grade 1 & Grade 2 Standards. Further test procedure are established to ensure that the press fully complies with the performance requirements of the customer. In case, tooling is not in our scope, the customer is encouraged to bring in the tooling for press trials.

After Sales Service

We have set an unique benchmark for after sales service of our services. We have a dedicated team of field technicians and engineers to Genesys respond to all customer calls throughout India and abroad.

Genesys Lasers

Genesyslasers Pvt Ltd is a leading manufacturer of Laser Engraving and Cutting Machine, CNC Router, Marking Machine. Laser Engravers and Cutting machines use the most advanced Laser technology.

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